We signed up with the Newbook Booking System in April, 2014 and couldn’t be Happier
Thanks to Brad Applegate, Mykel, Erin and several other very valuable staff members our transition from our former booking system was a pain free experience. The knowledge that staff showed was invaluable in our set up.
This company has continued to improve their booking system progressively and we are thankful that they address any enquiry that we may have, immediately and customer service is second to none.
As a team, they are committed to improving Newbook and take on board any suggestions that we put forward and address them with enthusiasm.
Newbook has made the day to day running of our park, simple, quick and efficient.
With the addition of imports into MYOB via Ozbix solutions, our figures are kept current on a daily basis. Having our own Banking Gateway and with the assistance of Merchant Warrior has streamlined our check in / Check out process literally down to seconds as we no longer take deposits. Newbook also allows us to send out After Departure Surveys so Guests can have their say at making our park a better place.
We also use marketing campaigns setup through Newbook to say in touch with our past and present guests keeping them up to date with specials and upcoming events, in turn have been able to reduce advertising costs of our business dramatically.
Our Online Bookings have doubled since we have moved over to Newbook and with the ability for our guests to book through our facebook page, this is definitely a step in the right direction.
I would strongly recommend to anyone who is thinking of updating their booking system, to
Trial - The Newbook System. You won’t be disappointed.
We look forward to our future partnership with them.